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    Welcome to Teams Tuesday

    A podcast about mastering the best of what other people have already figured out with M365.

    Teams Tuesday focuses on insights and lessons that never expire. You’ll walk away from every episode with actionable insights that help you get better results and be more productive.

    India faces battle for outsourcing

    1 min read

    This doesn’t surprise me when everyone is competing on cost. Click here

    GLOSSARY

    Outsourcing: Moving company functions from internal departments to external firms
    Offshoring: Relocating corporate activities overseas.
    Nearshoring: Relocating offshore activities nearer the client’s home country
    BPO: Business processing outsourcing – moving white collar tasks like accounting or invoicing. to an external firm
    Captive firms: Companies owned by foreign multinationals who perform outsourcing services for the parent firm
    UK call centres/US contact centers: Offices where workers provide telephone customer services like sales

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